Deliver qualified customer service at Walmart Canada's Fort Saskatchewan store while processing returns, exchanges, refunds, and customer questions accurately.
This Customer Service Desk Associate supports front-end operations and represents Walmart's values with customers. You will follow company procedures, maintain accurate sales tax-exempt records, and help protect pricing and inventory accuracy. The role requires flexibility across evenings, weekends, holidays, and potentially overnight hours.
Key Responsibilities:
- Process refunds and returns following company procedures
- Help customers with exchanges, questions, and directions
- Maintain accurate sales tax-exempt records
- Send damaged merchandise to Claims for processing
- Check returned items and scan merchandise accurately
Requirements:
- Be at least 16 years old
- Work varied shifts, including evenings, weekends, and holidays
- Stand for extended periods and perform repetitive tasks
- Lift inventory, equipment, or supplies up to 20 pounds
- Occasionally lift items weighing up to 50 pounds
Support Walmart customers through accurate returns processing, dependable desk service, and careful merchandise handling in Fort Saskatchewan.