13 Nov
|
The Crescent Hotels Group
|
Stratford
13 Nov
The Crescent Hotels Group
Stratford
At The Queen's Cue and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. The Queen's Cue, a Marriott Tribute Portfolio Hotel, is seeking polished, engaging, and service-driven Courtiers
- Servers to join our Food & Beverage team in Stratford. At The Queen's Cue and the Boar's Head Pub, our Courtiers are the familiar faces who bring warmth, personality, and a sense of occasion to the table. Historically, a Courtier was a trusted member of a royal household who attended court, welcomed and entertained guests, and was known for their social grace, attentiveness, and understanding of those around them
- a fitting namesake for the team responsible for looking after our guests throughout their dining experience. From lively evenings in the Boar's Head Pub to intimate dinners, celebrations, and special events, you will guide guests through their experience with confidence and personality. You will share the stories behind what we serve, make thoughtful recommendations, anticipate what a table may need next, and help create the warm, polished, and personal style of service that defines The Queen's Cue. Our Courtiers help create the connection between the guest, the food, and the experience
- knowing when to engage, when to offer guidance, and when simply to let the moment unfold.
Your day may include welcoming guests to your section, presenting menus and daily features, taking food and beverage orders, making recommendations, processing payments, and monitoring the pace and quality of the experience from beginning to end. You will also support private functions, hotel events, and other Food & Beverage operations as needed. You take pride in knowing the menu, understanding the story behind what we serve, and helping guests discover something they may not have chosen on their own. You are comfortable discussing food, cocktails, wine, and beer, and understand that thoughtful recommendations should feel genuine rather than scripted. You communicate clearly with the kitchen and wider Front of House team, respond quickly when something needs attention, and are always willing to step in where needed to keep service moving. Above all, you understand that great service has a rhythm of its own
- polished without being formal, attentive without being intrusive, and personal enough that guests leave feeling genuinely known. Versatile scheduling to support work-life balance. ~ Starting hourly rate of $18.00 per hour, plus applicable gratuities.
~ Discounts at Crescent-managed properties across North America and Marriott hotels worldwide for you and your family members. ~50% dining discount at The Queen's Cue and the Boar's Head Pub. ~ Previous serving experience in a restaurant, hotel, pub, or similar hospitality environment is considered a strong asset. Valid Smart Serve certification is required. Valid Food Handler Certification is required. Strong knowledge of food and beverage service, with the confidence to discuss menu items and make thoughtful recommendations. Willingness to support private functions, hotel events, setup and breakdown, and other Food & Beverage operations as required. Flexibility to work daytime, evening, weekend, and holiday shifts. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Required Smart Serve Crescent Hotels & Resorts
📌 Courtier - Server (Stratford)
🏢 The Crescent Hotels Group
📍 Stratford