Forum Asset Management – General Manager, ALMA CabbagetownLocation: On site, ALMA Cabbagetown, 307 Sherbourne Street, Toronto Work Schedule: Full-time, permanent; on site, including evenings, weekends and after-hours escalations as the building requires Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and infrastructure investments. We are a purpose-driven firm committed to sustainability, responsible investing, and making a positive impact in the communities where we invest. In 2024, we completed the country's largest real estate transaction through our acquisition of Alignvest Student Housing, making us the largest owner and developer of Purpose-Built Student Accommodations (PBSA) in Canada. Our open-ended Real Estate Income and Impact Fund (REIIF) is now over $2.9 billion, backed by a $4.0 billion+ development pipeline that spans coast to coast. Forum is also building one of the fastest-growing self-storage platforms in Canada, focused on acquiring, developing, and operating institutional-grade storage facilities in undersupplied urban markets. Forum is a values-led, high-performance organization. We embrace agility and innovation, and we strive to foster a team culture grounded in integrity, collaboration, humility, and results. Our growth is fueled by our ability to identify structural real estate themes and deliver strategies that balance income, impact, and long-term value creation. Across seven residences in Ottawa, Montreal, Halifax, Guelph and now Toronto, ALMA is redefining what student living can be: thoughtfully designed spaces, curated experiences and a sense of belonging that turns a building into a community. ALMA Cabbagetown is our first Toronto residence,



a current 223-unit building on Sherbourne Street at Allan Gardens serving students at TMU, U of T and OCAD. It is purposefully designed for students, blending smart, stylish living with a focus on connection, wellbeing and personal growth. Position OverviewForum Asset Management is seeking a General Manager to be fully accountable for ALMA Cabbagetown, which we intend to be the best student accommodation in Toronto. That means a hospitality-first building, a best-in-class resident lifestyle program, and a GM who owns the results. Our facilities partner owns the technical side of the building. You will own everything else: the residents, their parents, the team, the numbers and the reputation of the building. You are the face of the building and the heart of its community. Most residents are first-years who chose ALMA Cabbagetown together with their parents. You run it end to end, so a family's first day in Toronto feels organized and personal. Once the building is full, you keep the resident calendar alive from September to April, including two curated Toronto nights a month, driving strong resident retention. As ALMA's first Toronto residence, Cabbagetown sets the standard for the brand in Canada's largest student market. If you have run a residence, a purpose-built student housing building or a hotel, and you want to build one from day one in a city you know, read on.



Key Duties and ResponsibilitiesOpening the Building and OperationsYou join before residents arrive to build the operation, the prospect journey and the resident experience. Jan
- April: Take over the facilities management relationship from our Asset Management team, and walk the building with Construction to make sure it is handed over resident-ready. Build relationships on campus at TMU, OCAD and U of T, and lead on-campus marketing activations. Co-host summer open houses and tours with the leasing team, and lead local and on-campus marketing activities. July: Welcome your two direct reports, front desk and resident experience, on July 1 and train both. September: Run move-in week, then lead day-to-day operations of the building as set out below. Residents, Families & Resident Life resolve concerns quickly and close the loop in writing. Plan and host two curated Toronto nights a month, plus the wider resident calendar, with your resident experience lead. Program the amenity spaces for both spontaneous connection and meaningful engagement, from social and wellness sessions to study clubs and local partnerships. Work with creators and our social channels to show what life at ALMA looks like. Brand, Sales & Retention Make sure every touchpoint, digital, physical and social, meets ALMA brand standards. Partner with leasing on tour and open house conversion, renewals and referrals from current residents. Lead the front desk and resident experience team, including scheduling, coaching, standards and after-hours coverage. Build a culture of accountability, creativity and service excellence, and be present and visible with your team and residents. Financial Performance Own the building's operating bu

📌 General Manager/Permanent Full-Time (Winnipeg)
🏢 Forum Asset Management
📍 Winnipeg