Reimbursement support drives this full-time Caseworker role with Cencora, handling coverage requests, case updates, and patient support workflows.

Based in Oakville, Ontario, or remotely in Quebec, this Caseworker supports Cencora's Innomar Strategies business in Canada. The work includes benefits documentation, reimbursement communications, routine issue resolution, and accurate case records. You will coordinate with internal and external stakeholders while supporting access-related outcomes and service continuity.

Key Responsibilities:

- Assist reimbursement processes across patient support workflows
- Coordinate perks documentation, updates, and follow-up activities
- Resolve routine reimbursement issues and documentation gaps




- Maintain accurate case records and reimbursement documentation
- Monitor trends, recurring issues, and escalation indicators

Requirements:

- High School Diploma, GED, or equivalent experience
- Two or more years in reimbursement or healthcare support
- Experience with case coordination or claims support
- Certification in reimbursement support preferred
- Certification in patient access or process improvement preferred

Apply reimbursement support, case coordination, and stakeholder communication skills within Cencora's patient services operations.

📌 Reimbursement Support Caseworker (Quebec City)
🏢 World Courier
📍 Quebec City