Support Bridgehead's hospitality team at 2140 Carling Ave. with leadership, communication, and reliable coffeehouse operations every shift.
This Coffee House Shift Supervisor position focuses on exceptional guest experiences and a welcoming store environment. You will motivate Baristas, coach skill development, uphold quality and cleanliness, and maintain smooth operations. The role also supports Bridgehead's commitments to sustainability, fair trade, and community engagement.
Key Responsibilities:
- Deliver day-to-day leadership for coffeehouse team members
- Anticipate customer needs with professionalism and care
- Coach Baristas through consistency and skill development
- Promote positive, inclusive collaboration and team growth
- Champion sustainable trade and community engagement commitments
Requirements:
- One-plus years of Shift Supervisor or comparable leadership experience
- Strong interpersonal, organizational, and problem-solving abilities
- Punctual, reliable, accountable, and qualified approach
- Certified First Aid and CPR credentials
- Flexible regarding store location and working hours
Use hospitality leadership, communication, and organization to support Bridgehead guests and Baristas at its Ottawa coffeehouse.