Shape Dynamics 365 F&O; practice performance at BDO Canada through operational excellence, continuous improvement, and functional consulting leadership from anywhere in Canada.

As Manager, Dynamics 365 F&O; Consulting, you will contribute beyond individual engagements by strengthening delivery operations and practice growth. You will establish and report key performance indicators, improve operational procedures, and help develop service offerings. Client delivery remains central, including implementation guidance, process redesign, and escalation support.

Key Responsibilities:

- Ensure effective operations and high customer service
- Update tools and procedures through continuous improvement
- Establish, track, and report delivery performance indicators
- Participate in pricing, proposals,



and presales presentations
- Contribute to the practice annual business plan

Requirements:
- Minimum five years of Dynamics 365 F&O; consulting
- Experience with functional design, configuration, and process alignment
- Understanding of financial system concepts and module functionality
- Experience supporting ISV solutions including Dynaway and SKG
- Self-motivated communication and audience presentation skills

Combine Dynamics 365 F&O; delivery, operational improvement, and practice development skills to support BDO Canada’s consulting growth.

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📌 Dynamics 365 F&O Practice Operations Manager (Toronto)
🏢 BDO Canada
📍 Toronto