Lead enterprise client strategy at Directive Consulting, connecting executive communication with integrated B2B marketing across a remote-first setting. Own retention, expansion, and client experience for complex relationships.
The Account Director, Client Strategy is the senior strategic and commercial owner of a valuable client portfolio. You will advise VP- and C-suite stakeholders while aligning Paid Media, SEO, CRO, Creative, and RevOps teams around business outcomes. The position owns the client lifecycle and influences Net Revenue Retention.
Key Responsibilities:
- Own senior relationships and executive communication for enterprise clients
- Develop renewal, upsell, and cross-sell strategies tied to NRR
- Design integrated growth plans across marketing and revenue channels
- Manage forecasting, margins,
scope control, and renewal negotiations
- Translate performance data into revenue-focused executive narratives
Requirements:
- Seven to twelve years in agency or client services roles
- Significant exposure to B2B SaaS or technology clients
- Renewal, upsell, and cross-sell experience across $2M+ portfolios
- Fluency across Paid Media, SEO, CRO, Creative, and RevOps
- Experience with VP, CMO, and CRO stakeholders
Bring executive presence, commercial rigor, and cross-channel strategy to Directive Consulting's enterprise client partnerships and growth.