Working as a Customer Service Desk Associate at Walmart Canada is a great prospect to build valuable skills in a fast‐paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart's values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail. Customer Service Desk Support Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner. Sales Tax and Records Keeps sales tax‐exempt records accurate and up to date by following Company guidelines. Claims and Merchandise Handling Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor. Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy. Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs.
Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service. Manages overnight hours effectively and planning accordingly to stay energized and focused. Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., Take pride in helping customers save money and live better. By living these values, we create a supportive workplace where associates can thrive—and we deliver on our promise to help customersSave money. Le taux horaire minimum pour ce poste débute à 16.65. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Please login to your Workday account and use the Find Jobs report to apply for this job. ~ To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.