Sandvik Mining is seeking aTechnical Services and Support Manager
- Mechanical CuttingLocation: Saskatoon, SKAt Sandvik,

we offer
you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.
We have an exciting opportunity for a Technical Services and Support Manager to lead our Specialists and Trainers and drive the successful implementation of technology across our service organization.
You’ll lead the journey from technical solution to practical application, building team capability, strengthening expertise, and ensuring our people have the knowledge and tools to deliver exceptional service to our customers.
If you’re passionate about technology, leadership, continuous improvement, and developing high-performing technical teams, this could be your opportunity to make a significant impact.
What you will be doingLead and develop the technical service function in alignment with business objectives.
Provide technical guidance and support for complex equipment and product issues.
Support new product introductions and implementation in the market.
Responsible for the management and development of the Technical Services team in alignment with global framework and standards.
Ensure that our Technical Service team’s competence is consistent and aligned with the technologies installed and to be delivered including but not limited to MECU, Automation and DigitalizationIdentify opportunities to improve product reliability, performance, and customer satisfaction.
Lead the Technical Service team and provide technical training on proper operation, adjustments, maintenance and troubleshooting practices.
Provide technical support to end users, operators,



and service personnel in cases of complex technical issues as needed.
What you will bring alongPost-secondary education in Mechanical Engineering, Mechanical Engineering Technology, Heavy Equipment Technology, or a related technical discipline, or an equivalent combination of education and relevant experience.5+ years of relevant technical experience in mining, heavy equipment, field service, product support or a related industrial environment.
Previous experience providing advanced technical support and troubleshooting complex equipment issues.
Demonstrated experience working with customers, field service teams and cross-functional technical stakeholders.
Robust understanding of equipment maintenance, reliability and technical problem-solving.
Experience developing or improving technical processes, standards and documentation.
Demonstrated ability to lead, coach and develop technical capability within a team.
Ability to manage multiple priorities while maintaining a strong focus on safety, quality and customer satisfaction.
Proven ability to manage changing priorities and handle multiple tasks effectively.
Flexible, self-motivated, and proactive, with a track record of taking initiative.
Highly developed organizational and time management skills.
Environmental Health and SafetyWe are ethical and compliant, dedicated to health, safety, and sustainability. Ensure health and safety risks are identified,



assessed and effectively controlled within the areas of responsibility.
Ensure incidents, near misses and hazards are reported, investigated and addressed, with an emphasis on learning and prevention rather than simply reacting to events.
Integrate safety considerations into operational planning, resource allocation, change management and decision-making.
Monitor health and safety performance and use trends, leading indicators and incident data to identify opportunities for continuous improvement.
Ensure employees have the appropriate training, tools, resources and competencies to perform their work safely.
Champion employee well-being and contribute to a work environment that supports both physical and psychological safety.
The opportunity to make an impact on our divisions’ performance.
The annual base salary range for this position is $118,000 – $130,000, with the final offer determined by the candidate’s experience, qualifications, skills, internal equity, and applicable local market conditions.
An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.
We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everydayWe take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.
All qualified persons are encouraged to apply at to the Technical Services and Support Manager requisition # R0098568. Our recruitment process may involve the use of artificial intelligence to assist with application screening. AI tools support but do not replace human decision-making. Person

📌 Technical Services And Support Manager (Winnipeg)
🏢 Sandvik
📍 Winnipeg