Make a positive impact at IKEA through customer experience, friendly engagement, and meaningful interactions in an inclusive work environment. Support customers across every assignment.

As a Customer Experience Co-worker III, you will help build long-lasting relationships in IKEA's multichannel retail workplace. You will connect with people by listening to personal needs, creating genuine interactions, and supporting a positive experience. Your work contributes to customer loyalty and operational goals.

Key Responsibilities:

- Deliver excellent meetings across all customer assignments
- Engage customers confidently and create rewarding experiences
- Contribute to operational KPIs and customer loyalty goals




- Support colleagues in developing customer experience knowledge
- Identify opportunities that encourage customers to revisit IKEA

Requirements:

- Commitment to making a positive impact
- Understanding that greatness requires thinking differently
- Interest in inclusive and accepting work environments
- Friendly and confident customer engagement
- Ability to listen to personal customer needs

Bring customer engagement, active listening, and loyalty-focused service to IKEA as a Customer Experience Co-worker III.

📌 IKEA Customer Experience Specialist (Toronto)
🏢 IKEA
📍 Toronto