Lead IT vendor performance and audit practices at Toronto Pearson through hybrid work in Toronto, using governance, analytics, and commercial expertise.
Reporting to the Associate Director, IT Vendor Management, this Manager leads a team overseeing third-party technology providers. The work strengthens service quality, operational resilience, cost effectiveness, and accountability across critical technology services.

Key Responsibilities

Lead teams handling vendor performance, contract oversight, and IT auditsBuild scorecards, service measures, reviews, and escalation processesOversee value realization, negotiations, cost optimization, and contract changesExecute risk-based audits and lead remediation activitiesReport performance, risks, findings,



and recommendations to senior leadersRequirements:
Bachelor's degree or equivalent education and relevant experienceFive-plus years in IT vendor performance management and procurementExperience leading employees and influencing cross-functional teamsKnowledge of managed services, governance, contracts, negotiations, and auditsAbility to obtain and retain Transportation Security ClearanceApply vendor governance, IT audit, negotiation, and analytics expertise to strengthen technology partnerships at Toronto Pearson.
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📌 It Vendor Performance And Audit Manager (Winnipeg)
🏢 Greater Toronto Airports Authority
📍 Winnipeg