Paramount Commerce processes $5B+ annually across Interac, EFT, and real-time rails. As our first dedicated Solutions Engineer reporting to the CRO, you will bridge the gap between our commercial teams, technical capabilities, and merchants. Initially, you will design the playbook—establishing discovery frameworks and standardizing how Sales qualifies merchant technical needs. Once established, you will lead pre
- and post-sales solutioning on live calls, translate complex money movement into actionable workflows, and hand fully scoped architectures over to Onboarding for execution. Lead Live Solutioning (Pre
- and Post-Sale): Join calls with Business Development and Account Management to architect solutions in real time. Build Discovery Frameworks: Define the questions and parameters the commercial team must use during discovery to identify merchant requirements early. Own Onboarding Handoffs: Deliver fully scoped use cases and technical context to the Onboarding team so they can focus strictly on tracking integration and implementation. Identify recurring trends, gaps, and feature requests—especially in current verticals—and feed them directly to Product and Engineering. Relay Technical

Requirements:
Read, interpret, and explain API documentation and integration paths without needing to write code. Payments Depth: Deep experience in Solutions Engineering, Technical Pre-Sales, or Solutions Consulting within payments or fintech. Strong familiarity with North American payment rails (Interac, EFT, A2A), settlement flows, and money movement. Workflow Mapping: Hands-on experience producing clear visual documentation (swimlane diagrams, integration flows) that both developers and business leaders can understand. Technical Literacy: Ability to read and navigate API documentation, webhooks,



and technical architectures to problem-solve integrations with merchant engineers. Merchant-Facing Presence: Excellent communication skills with the ability to translate technical details into business value, push back when a requested setup won't work, and guide clients to better solutions. You've seen the post-signature scramble when integration requirements weren't properly scoped, and the frustration when sales promises don't match technical reality. Competitive salary + performance bonus Generous Vacation + Summer Fridays Health & Dental Benefits Wellness Spending Account Retirement savings matching plan Hybrid work workplace
- Thursdays in Toronto office | Remote across Canada for candidates outside Toronto Quality Hardware provided to do your work Parental leave top up program Quarterly Socials Volunteer Days to give back to our community The base salary range for this role is $150,000 to $190,000 CAD, plus performance bonus. This is a net-new position on the team. Please note that base salary ranges may differ based on location and local currency. We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement. En tant que premier ingénieur solutions dédié relevant directement du chef des revenus (CRO),



vous ferez le lien entre nos équipes commerciales, nos capacités techniques et les marchands. Dans un premier temps, vous concevrez le guide de référence playbook en établissant des cadres d'évaluation des besoins discovery frameworks et en standardisant la manière dont l'équipe des ventes qualifie les exigences techniques des marchands. Une fois ces bases posées, vous dirigerez la conception de solutions avant-vente et après-vente lors d'appels en direct, traduirez des flux monétaires complexes en processus opérationnels clairs et transmettez des architectures entièrement définies à l'équipe d'intégration Onboarding pour exécution. Piloter la conception de solutions en direct (avant et après-vente) : Participer aux échanges avec le développement des affaires et la gestion de comptes pour concevoir des architectures de solutions en temps réel. Définir les questions et les paramètres que l'équipe commerciale doit utiliser lors de la phase de découverte pour cerner rapidement les exigences des marchands. Fournir des cas d'usage entièrement cadrés et le contexte technique nécessaire à l'équipe d'intégration afin qu'elle puisse se concentrer exclusivement sur le suivi de l'intégration et du déploiement. Déceler les tendances récurrentes, les lacunes et les demandes de fonctionnalités — particulièrement dans les nouveaux secteurs verticaux — et les relayer directement aux équipes Produit et Ingénierie. Transmettre les exigences techniques : Solide expérience en ingénierie de solutions, avant-vente technique ou conseil en solutions dans le secteur des paiements ou des fintechs. Expérience concrète dans la production de documentation visuelle claire (diagrammes en couloirs, flux d'intégratio

📌 Pre-sales Systems Engineer (Winnipeg)
🏢 Paramount Commerce
📍 Winnipeg