Technical Communicator (Strathcona)

Technical Communicator (Strathcona)

13 Nov
|
BIS Safety Software
|
Strathcona

13 Nov

BIS Safety Software

Strathcona

BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. We are looking for a full time Technical Writer This role is perfect for a professional who is passionate

about us
er experience and technical communication.
We have developed a world class software solution by emphasizing client relationships and continuous innovation, and we are looking to continue our growth across North America and around the world.
We’re looking for a Technical Writer who can transform complex software features into clear, user-friendly content that empowers our clients and team. In this role, you’ll develop step-by-step guides, FAQs, UI copy, video tutorials, and system-generated communications. You’ll work closely with clients, developers, and designers to ensure all content aligns with user needs and product goals. If you have a keen eye for detail, exceptional writing skills, and a passion for simplifying the complex, you’ll thrive at BIS Safety Software.role based out of our Sherwood Park, AB office.to help users effectively utilize our softwareWrite and edit copy for user interfaces (UI) to ensure clarity, consistency, and user-friendlinessCreate and update software system-generated email notifications to ensure clarity and consistency with our brand voiceProduce tutorial videos and visual guides to gather feedback and translate their needs into clear, intuitive product design and documentationGenerate and deliver in-person or online presentations or webinars on software modules and features to clients, users, and team membersCollaborate with graphic designers, software developers,



and other team members of documentation and FAQs as our software evolvesApply UX writing principles to create user-centered, easy-to-understand contentFollow and contribute to our software style guide quickly learn complex software systemsPay meticulous exceptional writing and editing skillsCan break down complex concepts into clear and concise explanationsInspire trust through openness, honesty, and transparency in communicationsWork well both independently and as part of a teamQualifications: Bachelor’s degree in English or Communication Studies (with a major in Professional Communications)Proficiency in Microsoft Word and Adobe productsExperience with AI tools and technologies, or a strong passion for learning and working with AIBonus points if you have: UI/UX design experience is a strong assetWhy join us Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. And we lead with our heart, treating all our customers and team members with integrity and compassion.
Growth opportunitiesFlexible

working hours
On-the-job trainingWork-life balanceFree on-site parkingTeam Recognition PointsSocial committeeFun, open and collaborative environmentWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.
Marketing, Public Relations, and Writing/EditingIndustries:

📌 Technical Communicator (Strathcona)
🏢 BIS Safety Software
📍 Strathcona

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