We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Own the customer journey: setup, onboarding, adoption, and long-term success.
Move customers from demo value quickly.
Capture and structure customer feedback: Assist the contract process with new partners, working closely with our legal team to keep things smooth and fast.
Technical, finance, economics or product backgroundCurious & logical: You understand your customer's business needs and apply to their product configurationCustomer-facing pro: You know how to excite, guide, and close.
You dig into workflows, uncover pain, and use insights to shape product and company direction.
Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.




Bonus Points Background in B2B SaaS, enterprise software, or data-heavy productsFamiliarity with analytics platforms, BI tools, workflow systems, or automation softwareExperience supporting enterprise customers through security, data access, or compliance reviewsWhy join Be an early, high-impact hire, working directly with the founders as a founding memberInfluence product roadmap, and help define the culture of how we work with customersDrive growth, contribute to PMF, GTM explorationsWe’re open to you starting part time and evolving into full-time (contract or W2).

We offer
competitive pay based on the market and where you’re located. S. and international candidates.

📌 Customer Success Manager (Winnipeg)
🏢 Reflow
📍 Winnipeg