As an Account Manager, I get the opportunity to work with great folks and I'm proud to be a part of the team. There is a commitment to innovation and growth that allows us to overcome challenges and learn new skills. Tommy Rowan, Account Manager As an Upper Mid-Market Account Manager, you'll drive revenue growth by helping customers expand their use of Absorb, uncovering upsell and cross-sell opportunities. The ideal candidate is a natural relationship builder with a passion for sales, proactive problem-solving skills, and strong communication and presentation abilities. Quotas focus on net retention within the assigned book of business. Increase the net dollar retention of your book of business through upsells and cross sells Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships Generate and close new for opportunities for 'land and expand' within assigned accounts Generate proposals and other client facing documentation to assist your sales process Accurately manage and report your sales pipeline monthly and quarterly Participate in team meetings and projects to improve sales processes & sales output Develop strong internal relationships to support client lifecycle Keep up to date with latest product releases and training seminars to ensure thorough product knowledge Post-secondary degree (preferably in business or a related field) ~5+ years of experience successfully managing client relationships and driving revenue growth through upselling ~ Very strong time management and organizational skills ~ Outgoing and personable nature with a sales driven attitude, strong team player ~ SaaS (or Technology)



sales experience Strong MS Office skills – primarily Excel and PowerPoint Fluency in additional languages Experience working with industry tools such as Salesforce AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Fully remote-first work with flexible work arrangements Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location New Hire Equipment Allowance and monthly Flex Allowance to support your success Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. We empower learners to enrich their lives, workplaces and communities. We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive setting for all our people. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

📌 Upper Mid-Market Account Manager (Northside)
🏢 Absorb Software
📍 Northside