Support identity and access management services at Bank of America with expert troubleshooting, Linux, and Splunk capabilities. The schedule includes onsite work three days weekly.
As a Production Services Specialist II, you will provide senior production support for IAM and SIEM/SOAR technologies. The position serves internal customers through monitoring, incident response, triage, service restoration, and root-cause identification. It also requires collaboration across IT teams.

Key Responsibilities

Provide end-to-end infrastructure and data management supportMonitor services and respond to security and production incidentsEngage problems during triage and identify root causesFacilitate coordination for permanent service fixesMeet or exceed agreed service-level agreementsRequirements:
Five-plus years of hands-on IAM experienceFive-plus years of production support experienceExpert access management and entitlement technology knowledgeExperience with MFA, Windows, Linux, SQL, Oracle, and UnixAbility to comply with bank regulatory and compliance policiesBring IAM, production support, troubleshooting, and SIEM/SOAR expertise to Bank of America’s financial services workplace.
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📌 Iam Production Support Security Engineer (Winnipeg)
🏢 Bank of America
📍 Winnipeg