Versapay is seeking a Technical Support Specialist to bridge customers and product/engineering teams, handling escalated, complex issues involving ERP integrations, APIs, and workflows. You will analyze logs and coordinate across teams to drive improvements in both product and support processes.
Join a quick-moving team in Canada with remote collaboration, contributing to knowledge bases, incident reviews, and customer communications while ensuring data integrity and security across ERP modules.
📌 Remote ERP (Edmonton)
🏢 Kinvie
📍 Edmonton
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