Rocky Mountaineer seeks an Onboard Host in Vancouver, combining personalized hospitality, storytelling, and safety-focused service on rail journeys. Reporting to the Guest Services Manager, this full-time position creates memorable guest experiences through professional service and engaging communication. You will support SilverLeaf and GoldLeaf standards, collaborate with onboard colleagues, and represent Rocky Mountaineer throughout each journey.
Key Responsibilities
Deliver welcoming, personalized experiences throughout guest journeys Prepare meal, beverage, and snack service Share accurate stories about routes, history, and culture Resolve guest concerns with empathy and sound judgment Follow railway regulations and onboard safety procedures
Requirements:
High school diploma or GED required Food Protected Level 1 and ProServe certifications required Full-service dining or hospitality experience required Fluent English; additional languages are an asset Ability to present information to groups up to 72 Bring hospitality, storytelling, collaboration, and safety awareness to the Vancouver-based Rocky Mountaineer onboard experience.