Our client is seeking a contract-based Senior ServiceNow Platform / Enterprise Architect to assess its ServiceNow platform, define the target operating model and roadmap for a ServiceNow Center of Excellence (CoE), and guide the architecture of ServiceNow Vault security capabilities. Working with the central platform team, application product teams and leadership, the consultant will assess platform architecture, governance, CMDB/CSDM, integrations, access management and lifecycle practices, then deliver a practical operating model, governance framework and a prioritized 12–24 month roadmap. Security Clearance: Assess the current ServiceNow platform: architecture, administration, CMDB/CSDM, IT Asset Management governance, integrations, environments, lifecycle management, platform health and technical debt Design the engagement model between the central platform team and application teams, including a RACI and workflows for onboarding, architecture reviews, integrations, releases and upgrades Define the platform governance framework and standards for architecture, security, development, integrations,



releases and technical debt Provide target-state architecture guidance for ServiceNow Vault capabilities (Code Signing, Data Discovery, Data Anonymization) Build a prioritized 12–24 month CoE implementation roadmap with owners, dependencies and milestones 10+ years of enterprise or solution architecture experience, including 7+ years of ServiceNow platform architecture Deep knowledge of ServiceNow platform architecture and enterprise platform management Solid knowledge of CMDB and the Common Service Data Model (CSDM) ServiceNow integration architecture, development standards and shared platform services Experience governing a shared ServiceNow platform where multiple teams build and manage applications Experience with one or more of the following is an asset: ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) ServiceNow Vault (Code Signing, Data Discovery, Data Anonymization, Field Level Encryption) ServiceNow identity and access management and secure platform practices Public sector or broader public sector experience #

📌 Senior Servicenow Platform Architect (Ottawa)
🏢 Resonaite
📍 Ottawa