Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. Operations Associate Part-Time Permanent Reporting to: Operations Leader Customer Service Accurately control and process client transactions through the POS system with efficiency Manage daily cash handling functions (open/close registers, prepare sales envelopes and bank deposits) Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates Store & Merchandise Maintenance Maintain the store in a neat and organized manner, ensuring all merchandise reflects standards Assist visual team with seasonal merchandise changes, displays, and setting up of special events, as required Assist with season inventory preparations and counts Support with daily tasks and ad-hoc projects A minimum of 2 years of retail experience preferably in a luxury environment, in a customer-facing role Experience with shipping, receiving, merchandising,
order fulfillment and inventory management in a retail environment Experience working in a client-facing role at the service desk, providing exceptional customer service is preferred A strong service orientation – a demonstrated desire to wow our customers Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service Competitive pay program Opportunities to additionally earn monthly and annual Team bonuses A comprehensive flexible benefits package Pension and Group RRSP Programs that grow with you A coach committed to supporting the achievement of your personal career goals A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council An employer that values internal growth and promotion and is committed to succession planning for your future *Compensation: $17.95/hr + chance for bonus Join Harry Rosen, Canada's leading premium menswear retailer since 1954, recognized as one of the 100 Best Managed Companies. Be part of a team that values innovation, excellence, and style, and shape the future of luxury menswear with us.
📌 Operations Associate (Toronto)
🏢 Harry Rosen
📍 Toronto
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