Become a crucial part of NTT DATA as a Remote Bilingual Customer Associate, skilled in delivering exemplary service to clients. Help enrich customer relationships by ensuring their needs are met effectively in both French and English. In this full-time remote role, you'll use your customer service expertise to manage inquiries in a supportive and challenging environment. You'll navigate the Customer Care Centre's systems while providing comprehensive support, making a significant impact on customer loyalty and satisfaction. Manage telephone inquiries professionally via various platforms Assess customer information and decide on follow-up actions Actively promote services based on customer needs Required post-secondary degree or diploma Experience in customer service within a call center setting Bilingual communication skills in French and English Solid writing and grammar proficiency Leverage your bilingual skills and customer service background in this dynamic role with NTT DATA, where your contributions truly matter.

📌 NTT DATA Remote Bilingual Customer Associate (Northside)
🏢 NTT DATA
📍 Northside