Remote Client Success Manager-Full Time (Winnipeg)

Remote Client Success Manager-Full Time (Winnipeg)

13 Nov
|
BigGeo
|
Winnipeg

13 Nov

BigGeo

Winnipeg

We help companies manage and access the world’s spatial data. We’re building something that hasn’t existed before: a current layer of the internet where the “where” and “when” behind every decision is instantly clear, programmable, and actionable. Our platform removes the complexity that has kept spatial data locked in silos for decades, and replaces it with speed, precision, and control.
We’re a Calgary-based company, early and moving fast, with real customers, real infrastructure, and a clear point of view on where the world is going. They know what their data says, but not where or when things actually happen. That gap costs real money, creates real risk, and limits what AI can actually do in the physical world. We’re not building another tool. We’re building the rails that connect the planet’s moving data to the systems that run the world. That’s a big problem, and it takes people who care about doing things right, not just fast. We’re not competing for the middle of an existing market. Your fingerprints are on the architecture. We’re at the stage where the decisions you make today become the foundation tomorrow. What you ship matters. We run on clarity, not politics. Spatial data at scale is a genuinely difficult domain. We’re building for longevity. We’re building infrastructure, the kind that compounds in value over time and earns the trust of the companies that depend on it. The RoleBigGeo is looking for a highly organized, relationship-driven Client Success Manager to own the operational lifecycle of our client relationships—from discovery and qualification through contracting, technical onboarding, commercialization, launch, adoption, and expansion. You will serve as a central point of coordination for data providers, data buyers,



and internal teams across executive leadership, sales, legal, engineering, data ingestion, product, and marketing. This role is ideal for someone who creates clarity in complex environments, follows through relentlessly, and can keep many high-value relationships moving at different stages. What this role really owns: momentum, organization, and client confidence across BigGeo’s commercial ecosystem. Identify, research, engage, and manage prospective data providers and data buyers. Lead and coordinate discovery to understand datasets, geographic coverage, licensing, pricing, technical formats, business objectives, customer use cases, and partnership opportunities. Determine how client needs and datasets align with BigGeo’s Spatial Cloud, Marketplace, Data Lab, Datascape, Variants, MCP and AI experiences, and broader commercial strategy. Pipeline, Project & Executive Coordination Own the day-to-day management of a large portfolio of prospective and active clients at different stages. Track every relationship from initial contact through discovery, agreements, sample acquisition, ingestion, review, pricing, commercialization, listing, launch, adoption, and ongoing management. Coordinate client meetings, technical sessions, data reviews, commercial discussions, and executive conversations; Contracting & Commercial Readiness Coordinate client documentation, including MNDAs, DEAs, MMPAs, PPAs, reseller agreements,



and related commercial agreements. Work between BigGeo leadership and legal teams and external client teams to manage questions, redlines, revisions, approvals, and signatures. Track contractual requirements and translate legal and commercial discussions into clear actions before work progresses. Facilitate discussions about dataset variants, geographic fractionalization, licensing, pricing, packaging, use cases, and routes to market. Technical Onboarding, Adoption & Support Coordinate collection of samples and production datasets, including formats, schemas, geographic coverage, update frequency, delivery methods, and licensing restrictions. Coordinate secure data transfer and S3 delivery with clients and BigGeo technical teams. Partner with ingestion, engineering, and product teams to ensure data is received, validated, indexed, reviewed, and prepared for commercial use. Commercialization, Growth & Go-to-Market Coordinate BigGeo Data Review sessions and prepare clients and internal stakeholders to evaluate how datasets operate within the BigGeo ecosystem. Move validated data into Marketplace readiness, launch, and go-to-market activities. Support sales conversations by translating buyer requirements into actionable data-sourcing opportunities and obtaining coverage, samples, pricing, and licensing information from providers. Collect dataset descriptions, coverage details, documentation, logos, and other assets; coordinate listings, announcements, positioning, and joint promotions with growth and marketing teams. Identify opportunities to expand relationships through additional datasets, geographies, use cases, and commercial opportunities. Act as the bridge across clients and BigGeo’s executive,

📌 Remote Client Success Manager-Full Time (Winnipeg)
🏢 BigGeo
📍 Winnipeg

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