Miratech is seeking an Information Scientist to design and improve the information architecture for effective knowledge retrieval in Genesys Cloud AI. The role focuses on taxonomy design, metadata modelling, content structure, and search optimization to ensure content can be found by agents, self-service users, and AI-powered solutions.
The role requires 5+ years in information science and experience designing taxonomies and metadata models for enterprise content.
📌 Senior Information Architect (Ottawa)
🏢 Miratech
📍 Ottawa
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