Serve as SHIP's evening administrative Receptionist, managing calls, visitors, records, and office support from Monday through Friday. Apply Microsoft Office knowledge and dependable customer service in a community center.
Reporting to the Program Manager, you will welcome residents, external guests, and community members while directing them toward appropriate resources. Your administrative work includes mail, inventory, supplies, files, spreadsheets, meeting rooms, and telephone directories. You will also provide reception backup and office equipment support to staff.
Key Responsibilities:
- Welcome and register program visitors and incoming residents
- Direct calls to appropriate resources after screening inquiries
- Update telephone directories, files, spreadsheets, and inventory lists
- Process office supply requests, mail, and incoming faxes
- Train staff on reception duties and office equipment
Requirements:
- Post-secondary Business Administration, Human Services, or Social Services education
- Customer service understanding and demonstrated punctuality
- At least one year supporting youth or homeless populations
- Previous nonprofit agency experience
- Valid First Aid and CPR; ASIST and CPI training
Use organized administration, telephone service, and Microsoft Office skills to keep SHIP's evening reception operations responsive and accurate.