Support customers at Inland Steel Products' scale facility with payment handling, scale tickets, computer entry, and professional service. This full-time Customer Service Representative role combines customer interaction with operational support in a metal recycling facility and warehouse. You will manage retail transactions, record weights and prices, process incoming metal materials, and maintain cleanliness. The permanent schedule runs Tuesday through Saturday from 8:00 a.m. to 4:30 p.m.
Key Responsibilities
Provide friendly, skilled, and helpful customer service Handle retail payments and transactions in person Create scale tickets for customer materials Enter weights and prices into the operating system Receive, sort, and process metal materials
Requirements:
Previous experience in customer service Robust verbal and written communication abilities High accountability and integrity Proficiency with computers and organizational skills Ability to lift and handle warehouse materials Bring accuracy, integrity, and customer-focused communication to scale facility service and daily metal material processing.