Lead Guest service and retail operations at Build-A-Bear Workshop in Vaughan Mills, coordinating associates and supporting sales execution. This is a full time position.

As Assistant Workshop Manager, you will support the Chief Workshop Manager across daily store operations. The work combines staff direction, inventory management, merchandising, sales coaching, and Guest issue resolution. You will help build a high-performing team while maintaining Build-A-Bear standards and Experience First culture.

Key Responsibilities:

- Direct daily assignments, breaks, priorities, and associate tasks
- Lead shifts, enforce policies, and address violations
- Coach Bear Builders toward sales and Guest experience targets
- Maintain merchandising displays and brand-standard layouts
- Oversee receiving, stocking, and inventory counts

Requirements:

- Two years of store management experience
- Customer-centric business experience, preferably specialty retail
- High school diploma
- Basic POS, scheduling, HRIS, and attendance technology knowledge
- Availability for retail days, evenings, weekends, and holidays

Bring retail leadership, sound judgment, and sales coaching to Build-A-Bear Workshop's Vaughan Mills Guest experience.

📌 Assistant Workshop Manager Vaughan Mills
🏢 Build-A-Bear Workshop - Canada
📍 Vaughan