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WHO WE ARE

GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All. We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

The Financial Analyst is responsible for accurate and timely billing, financial reporting and analysis across assigned client accounts and business areas. The role manages billing activities from invoice preparation through reconciliation and issue resolution, while also supporting general ledger accounting, month-end close, financial reporting and business analysis. Working closely with Finance, Operations and client-facing teams, this position helps maintain strong controls, reliable financial information and a positive client experience.

Key responsibilities

- - Prepare, validate and issue invoices and billing adjustments in accordance with client agreements, established schedules and internal controls.
- - Reconcile billing records to source data, contracts, system outputs and the general ledger; investigate and resolve variances promptly.

- - Monitor billing cycles, unbilled items, credits and outstanding accounts receivable balances, escalating risks or recurring issues as appropriate.

- - Research and resolve billing inquiries and discrepancies for internal stakeholders and external clients, providing clear explanations and timely follow-up.





- - Maintain accurate client billing profiles, rate information, supporting documentation and audit-ready records.

- - Process billing corrections, credits, rebills and account adjustments with appropriate review and approval.

- - Support month-end close activities, including billing reconciliations, accrual inputs, journal support and reporting on key variances.

- - Prepare recurring and ad hoc billing reports, aging analysis and account summaries to support decision-making and follow-up.

- - Partner with Finance, Operations, Sales and client teams to confirm billing requirements, resolve data gaps and improve end-to-end processes.

- - Identify opportunities to strengthen billing controls, reduce manual work and improve accuracy, cycle times and the client experience.

- - Participate as a billing subject-matter resource in system enhancements, testing, process changes and special projects.

- Perform other related duties and projects as required.

- WHO WE'RE LOOKING FOR

- - Three or more years of experience in billing, accounts receivable, financial analysis, general accounting or a related finance function.
- Post-secondary education in accounting, finance, business administration or a related field.
- Hands-on experience preparing invoices, reconciling accounts, supporting financial reporting and resolving complex billing discrepancies.
- Strong working knowledge of current accounting principles, financial controls, general ledger activities and month-end close processes.
- Solid financial analysis and problem-solving skills, with the ability to research complex issues, trace differences across systems and clearly communicate solutions.
- Advanced attention to detail and a demonstrated commitment to accuracy, completeness and timely delivery.
- Ability to manage concurrent billing deadlines, changing priorities and high-volume transactional work.
- Strong client-service mindset and the ability to communicate billing information clearly and professionally
- Proven ability to build effective working relationships with internal and external stakeholders.
- Strong administrative, reporting and analytical skills using Excel and Microsoft Office, including formulas, lookups, pivot tables and data reconciliation techniques.
- High level of integrity, sound judgment and discretion when working with sensitive financial and client information.

- NICE TO HAVE

- - Experience working with Workday ERP or a comparable financial system.
- A CPA designation or active enrolment in the CPA program is preferred.
- Experience with billing automation, system implementation or process-improvement initiatives.
- Experience in health benefits, insurance or another service-based environment.




- Knowledge of IFRS and revenue recognition principles.
- French bilingualism is preferred.

- WHAT WE OFFER

Base Salary: CAD $59,688.00 - 91,109.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for an existing vacancy.
Work model: Hybrid

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That’s why we provide aplace where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn’t just about personalachievements, it's about making a difference together.
Here’s to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through [email protected]. Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

📌 FINANCIAL ANALYST (Toronto)
🏢 GreenShield
📍 Toronto