Coordinate merchant onboarding for Jonas Club Software, combining client communication, project scheduling, and payment gateway knowledge across club implementations.
This Payments Implementation Specialist manages the client journey from pre-implementation meetings through go-live. You will serve as the primary contact, provide status updates, track documentation, and coordinate internal and partner resources.
Your work supports Online Payments, PAP, POS, Hotel, and MPOS implementations.
Key Responsibilities:
- Lead kickoff meetings and establish implementation timelines
- Act as primary client contact throughout onboarding
- Coach clients through merchant documentation collection and validation
- Monitor progress and address delays, risks, and implementation issues
- Provide client training, walkthroughs, and regular project updates
Requirements:
- Three or more years of client onboarding or project coordination experience
- Robust verbal and written communication skills
- Experience managing multiple concurrent projects
- Experience with CRM, project management, and ticketing systems
- Knowledge of PCI DSS and payment security best practices
Use organized client coordination and payment onboarding expertise to keep Jonas Club implementations moving toward successful go-live.