Coordinate launch-ready People Services across International, North America, and Asia for Manulife’s hybrid Waterloo-based global organization.The AVP, Global People Services orchestrates readiness across COEs, People Partners, Technology, Operations, and delivery teams. This senior leader manages dependencies, sequencing, capacity, risks, adoption, and stabilization for current or changed services. The role balances global consistency with local requirements through regional accountability.Key Responsibilities:
Assess operating-model effectiveness and close alignment gapsManage service dependencies, constraints, sequencing, and launch risksLead regional Service Delivery Managers across three regionsCoordinate common readiness routines, tools,



and reportingRecommend launches to start, stop, sequence, defer, or remediateRequirements:
Senior leadership experience in global HR operations or readinessSuccess leading global and regional operating-model disciplinesExperience sustaining operations through organizational changeKnowledge of HR service delivery, learning, and digital productsExperience leading geographically distributed teamsLead global launch coordination, regional readiness, operating-model improvement, and executive accountability across Manulife People Services.
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📌 Global People Operations Launch Leader (Winnipeg)
🏢 Manulife
📍 Winnipeg