Veterinary Client Care Representative – Join Our Fun & Qualified Team!

We’re looking for an experienced Client Care Representative to join our dynamic, compassionate, and fun reception team!

Our vision: To treat every patient as if they were our own. We are committed to authenticity and excellence, providing outstanding client care with dedicated focus on communication and true partnership in every pets health.

At Guildcrest Cat Hospital we find that feline medicine is individual to each cat and is part science, part detective work, and part art. We offer a wide range of veterinary services to our clients including preventive medicine, surgery, boarding and grooming.

Why You’ll Love Working With Us:

- A supportive, collaborative environment where your voice matters
- A team that balances professionalism with a sense of humor
- Opportunities to expand your skills and continue learning
- Modern equipment and progressive veterinary practices
- A positive clinic culture that prioritizes both patient care and staff well-being

What You’ll Do:

- Greet and assist pet owners in a friendly, professional manner, providing exceptional client service and patient care
- Coordinate daily schedule, book appointments and admit patients
- Manage client communications via phone, email and text correspondence




- Maintain administrative function of the front office, prepare invoices and process payments
- Maintain patient files, medical records, process referral requests and prepare documentation
- Provide compassionate support and direction to clients' individual veterinary needs with focus on client education

What We’re Looking For:

- Experienced Client Care Representative (2-3+ years veterinary experience is a must)
- Strong veterinary knowledge and attention to detail
- A team player with a positive attitude
- Excellent communication and client care skills
- Comfortable multitasking and prioritizing tasks in a fast-paced environment
- A genuine love of felines (of course!)

Perks & Benefits:

- Competitive compensation
- Continuing education support
- Staff discounts on services and products
- Group Health Advantages
- A workplace that celebrates wins—big and small

If you're ready to be part of a clinic where professionalism meets personality, we’d love to meet you. Apply with resume to [email protected] Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- On-site parking
- Store discount
- Vision care

Work Location: In person

📌 Veterinary Client Care Representative (Scarborough)
🏢 Guildcrest Cat Hospital
📍 Scarborough