Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. Agilus by Synergie is recruiting for several Contact center agents in the Legal field. In this full-time role, you will handle calls and emails in English and French, provide accurate solutions, and deliver a high-quality client experience. If you enjoy helping others and thrive in a professional, process-driven environment, this is a great opportunity with potential for longer-term growth.

What's in it for you:

- $19.00 hourly
- Work remote from anywhere in Canada
- Gain valuable experience with potential for long-term opportunities
- Develop skills through hands-on client support and systems use

A typical day:

- Apply knowledge and tools to resolve issues on first contact




- Document interactions clearly while following established procedures
- Deliver empathetic service while managing multiple systems
- Handle inbound calls and emails in English and French with professionalism
- Investigate client inquiries and provide accurate, timely solutions

Successful candidates will have:

- Demonstrate solid bilingual communication skills in English and French
- Experience in customer service or call centre environments
- Exhibit strong data entry and written communication abilities
- Navigate Microsoft Office and multiple systems comfortably

This posting is for an active opening.

📌 Contact center agent (Calgary)
🏢 Agilus Work Solutions
📍 Calgary