Company Overview

VISO Inc. is an award-winning decorative lighting design and manufacturing firm aimed at helping designers and architects across the globe find custom solutions to their lighting challenges. For over 25 years, we’ve made it our mission to break boundaries, transform and illuminate spaces through modern design and innovative fabrication techniques. With offices located in Toronto, Lisbon, Riyadh and Miami, VISO has grown an extraordinary team with a unique culture.

Summary

VISO is seeking a detail-oriented, proactive Supply Chain Analyst to support our Tim Hortons McDonald’s and brand business. This role will coordinate demand forecasting, inventory planning, purchasing, and order fulfillment to ensure lighting products and related components are available when required for restaurant openings, renovations, and replenishment orders.

Working closely with sales, accounting, suppliers, warehouses, freight partners, and customers, the analyst will help improve product availability, delivery reliability, inventory efficiency, and account profitability.

Responsibilities

Demand Forecasting & Inventory Planning

- Develop and maintain forecasts by customer, product, and month using historical sales, confirmed orders, project schedules, and customer input.
- Plan inventory requirements for new restaurant openings, renovations, and ongoing replacement demand.
- Maintain appropriate safety stock, reorder points, and replenishment quantities based on demand, supplier lead times, and service requirements.
- Identify potential shortages, excess inventory, and slow-moving products; recommend corrective actions.
- Monitor available inventory, committed stock, incoming shipments, and projected inventory balances.

Purchasing & Supplier Coordination





- Prepare purchase recommendations and coordinate purchase orders within approved purchasing authority.
- Obtain and track supplier confirmations, production schedules, and delivery commitments.
- Maintain accurate product costs, minimum order quantities, and supplier lead times.
- Coordinate with suppliers and quality teams to resolve shortages, defects, and delivery issues.
- Identify opportunities to consolidate purchases, reduce costs, and improve supplier performance.

Customer Orders & Fulfillment

- Review incoming order forms for completeness, including store numbers, product codes, quantities, delivery addresses, and required dates.
- Coordinate with sales and accounting to confirm pricing, payment status, and order release requirements.
- Allocate inventory and work with warehouses to ensure orders are picked, packed, and shipped accurately.
- Track open orders, backorders, and delivery exceptions; provide timely status updates.

Logistics & Cost Control

- Coordinate inbound and outbound transportation with suppliers, warehouses, and freight providers.
- Support shipment documentation and inventory transfers between locations.

Reporting & Continuous Improvement

- Maintain accurate inventory, purchasing, and order data in NetSuite.
- Prepare weekly dashboards covering demand, inventory availability, open orders, incoming shipments, and delivery risks.
- Analyze forecast variances, stockouts, fulfillment delays, and additional costs to identify root causes.
- Recommend improvements to ordering, replenishment,



and warehouse processes.
- Support account reviews with clear analysis and practical recommendations.

Qualifications & Experience

- Diploma or degree in supply chain management, business, logistics, analytics, or a related discipline.
- Three or more years of experience in supply chain analysis, inventory planning, purchasing, or order fulfillment.
- Strong Excel skills, including pivot tables, lookup functions, and data analysis.
- Experience using an ERP system; NetSuite experience is preferred.
- Understanding of demand forecasting and inventory management,
- Strong communication, organization, and problem-solving skills, with the ability to manage competing deadlines.

Perks of joining our team:

· Competitive compensation packages

· Health & dental benefits

· Professional development opportunities

· Opportunity for career growth and advancement

· Fun and engaging company culture with frequent fun events!

· New state of the art designed offices with complimentary parking

Job Type: Full-time, Permanent

Weekly Schedule: Monday-Friday

Work Setting: In office

Apply today so you too can be a part of an amazing team! We thank everyone that applies but please note that only qualified candidates will be contacted for an interview.

VISO Inc. is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives and background will lead to a better environment for our team and a better experience for our clients.

Pay: $50,000.00-$80,000.00 per year

Benefits:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- In office parking
- Paid time off
- Vision care

Work Location: In person

📌 Supply Chain Analyst (North York)
🏢 Viso Lighting
📍 North York