Handle financial collections conversations with SinglePoint in Toronto, using solid communication and computer navigation skills in a temporarily remote setup. Support customers professionally while arranging payments.

SinglePoint seeks a Financial Service and Collections Representative for a permanent full-time Ontario opportunity. You will manage inbound and outbound interactions, address past due accounts, and facilitate payment arrangements. The position emphasizes customer care, sensitivity, urgency, privacy, and performance expectations.

Key Responsibilities:

- Receive inbound calls about past due customer accounts
- Make outbound calls and facilitate payment arrangements
- Resolve discrepancies in customer accounts




- Protect customer information and privacy
- Meet individual targets and performance expectations

Requirements:

- Strong communication and computer navigation skills
- Ability to multitask efficiently during customer interactions
- Banking or collections experience is an asset
- One year of high-volume call centre experience is an asset
- Availability for flexible shifts and training remotely

Use financial services, collections, and customer service skills to support SinglePoint customers from Toronto with professionalism.

📌 Financial Services Collections Representative (Toronto)
🏢 SinglePoint Group International
📍 Toronto