Lead KYC program delivery in hybrid Downtown Toronto, applying lifecycle management and stakeholder leadership across Capital Markets. Oversee onboarding, refresh activities, and client outreach.

As Vice President, you will lead the end-to-end Know Your Customer program, including Current-to-Bank onboarding and periodic refreshes. You will coordinate business, clients, Operations, Compliance, Risk, and external consulting partners. The mandate includes maternity leave coverage, an onshore team of four, and approximately 200 offshore contractors.

Key Responsibilities

Lead Capital Markets onboarding and KYC refresh programs

Oversee due diligence against regulatory and service expectations

Manage consulting partner performance, governance, and corrective actions

Coordinate stakeholder meetings, reporting,



escalations, and client outreach

Drive remediation, workflow improvements, controls, and documentation

Requirements

Seven or more years managing vendors or outsourced operations

People management experience in high-volume operational environments

Strong KYC, customer due diligence, lifecycle, and risk knowledge

Cross-functional leadership and stakeholder engagement experience

Bachelor’s degree in law, Finance, Risk Management, or related field

Bring KYC leadership, vendor management, and operational judgment to this Toronto-based Vice President assignment.

📌 VP KYC Program Management Toronto (Winnipeg)
🏢 S.I. Systems
📍 Winnipeg