Help YWCA BC clients build employment pathways through organized caseload management and trauma-informed support. Work full-time, 35 hours weekly, in Richmond through March 31, 2027.

This position serves a range of clients within the Richmond WorkBC Catchment operated by S.U.C.C.E.S.S. You will represent YWCA values while supporting survivors of violence, newcomer women, vulnerable women, and single parents. The work combines client needs assessments, safety planning, referrals, job development, and employment-focused documentation. A valid clear criminal record check, including vulnerable populations screening, is required.

Key Responsibilities:

- Maintain organized caseload records and complete required documentation
- Identify needs for vocational and other formal assessments




- Report client progress and milestones through ICM
- Connect clients with workshops, training, and job supports
- Support eligible participation in the Single Parents Employment Initiative

Requirements:

- Case management or employment counselling experience
- Experience in performance-based employment programming
- Knowledge of trauma-informed practice and employment impacts
- Explicit criminal record check for vulnerable populations
- Initiative, flexibility, and positive attitude toward change

Use client service, job development, and documentation skills to advance employment goals with YWCA BC in Richmond.

📌 YWCA BC Client Services Case Manager (Richmond)
🏢 YWCA BC
📍 Richmond