Medical Office Assistant / Receptionist

North ENT Clinic – Vaughan, Ontario

Job Overview

North ENT Clinic is a busy and growing Otolaryngology (Ear, Nose & Throat) specialty clinic located in Vaughan, Ontario. We are seeking a professional, organized, and friendly Medical Office Assistant / Receptionist to join our team.

The ideal candidate is reliable, detail-oriented, and comfortable working in a fast-paced medical environment. Previous experience in a medical office, particularly a specialist clinic, is preferred.

Key Responsibilities

- Greet patients and provide a welcoming, professional experience.
- Answer incoming telephone calls and respond to patient inquiries and emails.
- Schedule, confirm, reschedule, and cancel patient appointments.
- Manage incoming referrals and coordinate patient bookings.
- Maintain accurate patient records using TELUS Collaborative Health Record (CHR).
- Assist physicians with administrative tasks and clinical workflow.
- Coordinate appointments for hearing tests and ENT consultations.
- Process incoming and outgoing faxes, referrals, and medical correspondence.
- Maintain patient confidentiality and comply with privacy regulations.




- Support the daily operations of the clinic to ensure efficient patient flow.

Qualifications and Skills

- Previous experience as a Medical Office Assistant or Medical Receptionist is strongly preferred.
- Experience with Electronic Medical Records (EMR), preferably TELUS CHR.
- Good understanding of medical terminology.
- Excellent verbal and written communication skills.
- Ability to manage multiple telephone lines and competing priorities in a busy clinic.
- Strong organizational skills and attention to detail.
- Professional, courteous, and patient-focused attitude.
- Ability to work independently and collaboratively with physicians and other staff.
- Robust computer skills and ability to learn new software quickly.
- Experience in an ENT or other specialist clinic is considered an asset.

Employment Details

- Location: North ENT Clinic, Vaughan, Ontario
- Job Type: Full-time / Part-time, Permanent
- Pay: $18.00–$25.00 per hour, depending on experience
- Schedule: Flexible

Pay: $17.60-$26.52 per hour

Work Location: In person

📌 Medical Office Assistant / Receptionist (Maple)
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📍 Maple