As an Eyewear Consultant, you’ll help customers explore eyewear options, understand product features, and make informed choices. You’ll support a welcoming retail experience while coordinating with colleagues to keep customer service and daily operations running smoothly.
Duties
- Welcome customers, learn about their preferences, and recommend eyewear options suited to their needs.
- Explain product features and relevant medical terminology in clear, customer-friendly language.
- Support retail sales by answering questions, assisting with purchases, and maintaining an organized, inviting display area.
- Coordinate with colleagues on customer requests and routine store tasks. Your impact: thoughtful guidance helps customers choose eyewear with confidence.
Skills
Required: Clear communication,
attentive listening, customer-focused service, and the ability to explain product information accurately are practical capabilities for supporting customers and completing retail duties. Preferred: Optical experience, laboratory experience, medical terminology, retail sales or sales experience, familiarity with Epic, and retail management experience can strengthen your contribution to customer service and team operations.