Customer banking advisors at TD connect clients with financial solutions while building confidence in digital banking. This position serves Laval branch customers.
As a Personal Banking Associate, you will understand customer needs and provide practical guidance on banking services. You will support recent accounts, investment advice, transactions, and customer problem resolution. Your work includes confidential judgment, accurate documentation, and communication with branch teams.
Key Responsibilities:
- Build customer relationships through daily banking advice
- Resolve customer questions and direct complex needs appropriately
- Promote confidence in digital banking tools and trends
- Report non-standard matters and critical issues to management
- Recommend improvements to branch practices and processes
Requirements:
- High School diploma and relevant experience
- Post-Secondary or Undergraduate degree preferred
- Investment Funds Canada certification within 90 days
- Effective verbal and written customer communication
- Initiative, diligence, and ability to manage changing priorities
Bring sound judgment, customer relationship skills, and banking knowledge to help Laval clients access appropriate TD solutions.
📌 TD Customer Banking Advisor (Laval)
🏢 The Toronto-Dominion Bank (Canada)
📍 Laval
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