We are looking for a friendly, organized, and skilled Front Desk Receptionist to join our growing physiotherapy clinic.
The ideal candidate should have excellent communication and customer service skills, be comfortable working in a healthcare environment, and be able to manage administrative responsibilities efficiently.
Key Responsibilities
- Welcome patients and provide excellent customer service.
- Answer phone calls, emails, and patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Manage patient records and update information in the clinic management system.
- Process payments and handle billing.
- Coordinate with physiotherapists and other healthcare professionals.
- Manage direct billing, including ICBC and extended health insurance.
- Maintain an organized and welcoming reception area.
Qualifications
- “Previous experience in a physiotherapy or healthcare clinic is an asset but not mandatory. Training will be provided to the right candidate. We welcome enthusiastic individuals who are willing to learn and grow with our team.”
- Strong communication and organizational skills.
- Comfortable with computers and administrative tasks.
- Ability to multitask and work independently.
- Professional, friendly, and reliable attitude.