Lead daily retail operations at Richmond Centre with customer service and team coaching as a full time Shift Lead in Richmond, BC.

This Shift Lead supports store standards, cash handling, opening and closing procedures, merchandising, and cashier duties. You will manage teams of up to four people, delegate tasks and breaks, and address employee and customer queries. The position also supports promotions, store communication, cleanliness, and maintenance while acting as Store Manager when required on shift.

Key Responsibilities:

- Ensure cash handling compliance and timely bank deposits
- Welcome customers and resolve employee or customer concerns
- Open and close the store using standardized procedures
- Train, coach, and develop team members
- Delegate tasks and breaks for teams of up to four

Requirements:

- High school graduation
- Eligibility to work in Canada
- Flexible work hours and times
- Exceptional customer service and communication skills
- Retail store experience is an asset

Use customer service, coaching, organization, and retail operations skills to support the Richmond Centre store team.

📌 Full-Time Retail Shift Lead (Richmond)
🏢 Miniso
📍 Richmond