- Answer phone calls, emails, and customer inquiries.
- Schedule truck repair appointments and coordinate service bookings.
- Prepare and maintain repair orders, work orders, and customer records.
- Prepare customer invoices, process payments, and issue receipts.
- Assist with accounts payable, accounts receivable, and QuickBooks entries.
- Efficiently manage daily bookkeeping tasks using QuickBooks, including accounts payable, accounts receivable, invoicing, and payment entries.
- Coordinate parts orders and communicate with suppliers.
- Update customers on repair progress and completion dates.
- Maintain organized office files and business records.
- Provide general administrative support to management and mechanics.
- Ensure professional customer service and smooth daily office operations.