Training Restaurant General Manager Ottawa

We are looking for a General Manager potential for the Ottawa market and our growth.

Our Client: We proudly own and operate many restaurants across Canada and the United States. Known for our globally inspired menu, handcrafted cocktails, and vibrant atmosphere, we’re passionate about delivering memorable dining experiences for our guests.

Our people are at the heart of everything we do, and we’re committed to developing strong leaders who thrive in hospitality. We have also pledged to being the most hospitality forward full service restaurant group in Canada and beyond.

Leadership & Team Development

- Lead, coach, and mentor front-of-house managers and hourly team members.
- Recruit, interview, hire, onboard, and train new employees.
- Conduct performance reviews and ongoing coaching sessions.
- Foster a positive, inclusive, and high-performance culture.
- Ensure all team members embody the Moxies hospitality standards.

Guest Experience

- Actively engage with guests and build relationships with regulars.
- Resolve guest concerns professionally and efficiently.
- Ensure every guest receives exceptional hospitality.
- Monitor online reviews and guest feedback to identify opportunities for improvement.

Operations Excellence

- Maintain exceptional standards of cleanliness, organization, and food safety.
- Ensure compliance with company policies and local regulations.
- Manage daily opening, shift management, and closing procedures.
- Drive execution of service standards and operational systems.





Financial Performance

- Support achievement of sales, labor, and profitability targets.
- Manage scheduling to optimize labor efficiency.
- Assist with inventory controls and cost management.
- Analyze key performance indicators and implement action plans.

Community & Sales Growth

- Build relationships with local businesses, hotels, concierges, residential buildings, and community organizations.
- Support private dining, corporate events, and promotional initiatives.
- Assist in executing local marketing strategies and community outreach programs.

Key Requirements

- 3+ years Leadership experience in a full-service restaurant or bar
- Ability to champion, train and implement hospitality at the highest level
- Strong financial management and cost-control skills
- Excellent communication and leadership abilities
- Proven leadership skills: desire to develop and motivate the people around you to always be their best
- Energetic and positive
- Solid patience and communication skills
- Drive for continuous improvement
- Committed to being inclusive and embracing diversity
- Experience in leadership development an asset

Opportunities

- Gain valuable leadership skills and experience
- Grow your career in our rapidly expanding company
- Cultivate your own development by working with senior leaders
- Attend leadership development seminars and conferences
- Learn about opportunities for taking part in new restaurant opens across Canada and the USA

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📌 Training Restaurant General Manager Ottawa
🏢 Blue Shock Recruitment Solutions
📍 Ottawa