Help TD customers resolve banking needs through customer service, financial guidance, and digital education in the Keswick branch.

TD Canada Trust is seeking a Personal Banking Associate Trainee for its frontline banking setting. This work involves understanding customer needs, resolving problems, and referring customers for new accounts, investment advice, and banking solutions. Strong communication and judgment support each interaction.

Key Responsibilities:

- Resolve customer problems related to banking solutions
- Identify needs and refer customers to appropriate partners
- Build confidence in emerging digital banking trends
- Report non-standard matters to management when necessary
- Recommend improvements to branch practices and processes

Requirements:

- High School diploma and/or one year relevant experience
- Related post-secondary or undergraduate degree preferred
- IFC or equivalent certification within 90 days
- Effective written and verbal customer communication
- Ability to manage changing priorities independently

Apply customer experience, banking knowledge, and sound judgment while helping TD customers navigate everyday financial needs.

📌 TD Banking Customer Advisor Trainee (Baldwin)
🏢 The Toronto-Dominion Bank (Canada)
📍 Baldwin