RETAIL STORE MANAGER – APPAREL

About the Chance

Are you passionate about fashion, retail and building successful teams? We are looking for an enthusiastic and results-driven Retail Store Manager to oversee store operations, inspire a team and create an exceptional shopping experience for customers.

This is an exciting opportunity for a strong retail leader who enjoys working in a fast-paced environment, has a passion for sales and takes pride in developing people. The successful candidate will play an important role in driving store performance, maintaining operational standards and building lasting customer relationships.

Key Responsibilities

Team Leadership & Development

· Lead, motivate and support store employees to achieve individual and team goals.

· Provide ongoing coaching, feedback and guidance to improve sales performance.

· Identify employee strengths and areas for improvement, creating opportunities for professional growth.

· Participate in recruitment, interviewing and onboarding activities.

· Build a supportive workplace culture that encourages teamwork, accountability and engagement.

Sales & Customer Experience

· Establish a customer-focused environment where shoppers receive knowledgeable and personalized service.

· Lead by example by assisting customers with product selection, styling and fitting.

· Monitor customer service standards and coach employees on ways to improve the shopping experience.

· Address customer concerns professionally and identify opportunities to improve service.

· Stay informed about competitor activity, customer preferences and current retail trends.

Store Operations & Business Performance

· Oversee daily store operations to ensure an organized, efficient and professional retail environment.

· Monitor sales results and performance indicators, implementing strategies to achieve business objectives.

· Manage staffing levels and labour costs in accordance with established budgets.

· Ensure merchandise is properly received,



organized, displayed and maintained.

· Maintain company standards for store presentation and visual merchandising.

· Monitor inventory and communicate operational needs or improvement opportunities to the appropriate departments.

· Stay current with product offerings, seasonal trends and merchandise information.

What We're Looking For

The ideal candidate is a confident and hands-on leader who can balance business performance with employee development and customer satisfaction.

· A genuine interest in fashion and the retail industry.

· Strong leadership and team-building abilities.

· Excellent interpersonal and customer service skills.

· A results-oriented mindset with a focus on achieving sales targets.

· The ability to manage multiple responsibilities in a busy retail environment.

· Sound judgment, problem-solving skills and the ability to make decisions independently.

· A positive attitude, flexibility and a strong sense of accountability.

Qualifications & Experience

· Previous experience managing or supervising a retail store is preferred.

· Post-secondary education is an asset.

· Strong communication and organizational skills.

· Ability to work in a fast-paced, customer-focused environment.

· Applicants must be at least 17 years of age.

What We Offer

· Competitive employee benefits, including extended health, dental and life insurance.

· Health spending account.

· Employee Assistance Program.

· Generous employee merchandise discounts.

· A positive, team-oriented workplace.

· Opportunities for professional development and career advancement.

· Employee recognition and performance reward programs.

Equal Opportunity & Accessibility

We welcome applicants from diverse backgrounds and are committed to creating an inclusive recruitment experience. Accommodations are available throughout the hiring process for candidates who require them.

Pay: $50,000.00-$60,000.00 per year

Benefits:

- Dental care
- Extended health care
- Store discount
- Vision care

Work Location: In person

📌 Retail Store Manager (Sarnia)
🏢 Avery Human Resources
📍 Sarnia