Manage CBTS technology operations from Montreal on a hybrid basis. Coordinate teams, projects, controls, and banking applications across three countries.As CBTS Manager, you will lead application development and support for corporate banking and transverse systems serving the US, Brazil, and Canada. Your responsibilities include project management, operational management, systems research, service integration, and process oversight. You will work with business lines, department managers, Head Office, third parties, and onshore or offshore teams to maintain effective services.Key Responsibilities:
Direct research on internal and customized third-party systemsConduct feasibility studies and recommend appropriate actionsOversee change, incident, problem, and knowledge managementCoordinate demand,
obsolescence, and operational controlsLead teams during critical periods and continuous improvementRequirements:
Experience supporting applications across US, Brazil, and CanadaKnowledge of Corporate Banking IT and support functionsAbility to manage projects and operational activitiesAbility to coordinate distributed teams and external providersCapability to evaluate and improve department proceduresLead CBTS application operations through structured controls, project coordination, and banking technology support for Crédit Agricole CIB.
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