Transform approved designs into usable procedures and learning assets through instructional design, technical writing, and business analysis. Work in an evolving agile transformation setting.The Documentation and Training Analyst converts approved business content into practical guidance for impacted roles. You will synthesize process maps, requirements, rules, controls, and system steps. The work includes facilitation, document control, learning development, and readiness coordination. You will partner with Product Owners, Business SME Leads, Change Management, Delivery teams, Risk partners, and specialists while preserving clear accountability.Key Responsibilities:
Develop procedures, standard operating procedures, job aids, and knowledge articlesTranslate designs, rules, controls, and exceptions into role-based instructionsDesign facilitator guides, e-learning, simulations, and knowledge checksCoordinate training,



knowledge transfer, and post-launch reinforcementMaintain traceability, ownership, review history, and effective datesRequirements:
Experience in documentation, technical writing, instructional design, or transformationCreate procedures, job aids, facilitator guides, and digital learning contentSynthesize requirements, processes, controls, and systems into guidanceFacilitate working sessions, reviews, train-the-trainer sessions, or learningManage evolving deliverables in agile environments with strong document controlApply technical writing, instructional design, and business analysis to strengthen documentation, learning, and readiness across transformation releases.
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📌 Documentation Training Analyst (Winnipeg)
🏢 Manulife/John Hancock
📍 Winnipeg