Optical Clinic Patient Experience Associate (Lacombe)

Optical Clinic Patient Experience Associate (Lacombe)

12 Nov
|
FYihealth Group
|
Lacombe

12 Nov

FYihealth Group

Lacombe

Support seamless clinic operations as an Optical Associate at FYidoctors Lacombe, coordinating appointments, payments, fittings, and patient communications. Work part time, 20-29 hours weekly, Monday through Friday.

This vacancy focuses on delivering exceptional vision and eyewear experiences within the FYidoctors Lacombe - AB-2A clinic. You will welcome patients, manage interactions across multiple channels, and help ensure properly fitted eyewear. The position also includes billing, insurer and third-party payments, contact lens orders, prescription documentation, and additional clinic duties.

Key Responsibilities:

- Welcome patients and manage clinic communications
- Coordinate appointments and prescription documentation




- Manage billing and payments for patients and insurers
- Complete fittings, repairs, and eyewear adjustments
- Support clinic operations as required

Requirements:

- Previous optical or retail experience is considered an asset
- Passion for connecting with patients
- Excellent communication and interpersonal skills
- Computer proficiency, including Microsoft Office Suite
- Ability to manage changing priorities collaboratively

Bring adaptable organization, computer proficiency, and patient communication skills to support daily optical clinic service at FYidoctors.

📌 Optical Clinic Patient Experience Associate (Lacombe)
🏢 FYihealth Group
📍 Lacombe

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