Deliver pleasant pharmacy customer service while managing prescriptions, payments, privacy requirements, and pharmacist referrals in the dispensary.

This Pharmacy Assistant position combines customer-facing service with pharmacy administration and prescription support. You will set realistic wait-time expectations, locate and cash out prescriptions, maintain the dispensary cash register, and protect customer confidentiality. You will also answer telephone inquiries, coordinate pharmacist call backs, and assist with pharmacy services.

Key Responsibilities:

- Greet customers promptly and gather prescription information
- Set realistic expectations regarding prescription wait times
- Locate and cash out prescriptions and ancillary items
- Maintain dispensary cash register and privacy requirements
- Answer telephone calls and coordinate pharmacist call backs

Requirements:

- High School Diploma
- Pharmacy Assistant credited course diploma preferred
- Previous pharmacy experience preferred
- Organizational skills and ability to multitask
- Robust attention to detail and problem solving skills

Use attentive customer care, organized administration, and pharmacy support skills to provide timely service in the dispensary.

📌 Pharmacy Customer Service Assistant (Kelowna)
🏢 Shoppers Drug Mart
📍 Kelowna