Support small businesses in Belleville, Ontario, using customer service, troubleshooting, and accounting software skills at Concentrix. Assist customers with practical, tech-based solutions.

As a Customer Service / Tech Support Representative, you will support customers using accounting software and related business workflows. You will troubleshoot hardware, software, networking, and designated client products. The position also involves billing inquiries, account maintenance, software setup, workflow discrepancies, and appropriate sales support.

Key Responsibilities:

- Provide account maintenance and status updates
- Troubleshoot basic technical customer issues
- Answer product and billing inquiries
- Assist customers with accounting software setup
- Resolve discrepancies in standard business workflows

Requirements:

- At least one year of customer service experience
- One year of relevant technical support preferred
- High school diploma or GED
- Data entry experience in banking, tax, or business workflows
- Ability to rotate shifts and multitask

Bring technical troubleshooting, accounting software, and customer service skills to Concentrix customers in Belleville, Ontario.

📌 Customer Service Technical Support Representative (Ameliasburgh)
🏢 Concentrix
📍 Ameliasburgh