Guide Home Depot customers toward project solutions through accurate order coordination, issue resolution, and responsive service at the Service Desk.

Service Desk Associates manage Customer Order Management orders from start to finish until customers are satisfied. You will support special order, installation, and website orders while coordinating with internal teams, vendors, installers, delivery companies, and service providers. Curiosity and continued learning support this customer-focused work.

Key Responsibilities:

- Follow Customer Order Management orders through completion
- Ensure requested products and services arrive accurately and promptly
- Coordinate with Project Support Centre and Kitchen Designers
- Connect customers, associates, vendors, installers,



and third parties
- Resolve order issues professionally and assess customer needs

Requirements:

- Interest in helping customers succeed with project solutions
- Ability to guide customers toward appropriate products and services
- Curiosity and eagerness to keep learning
- Qualified approach to customer and order concerns
- Ability to coordinate multiple order-related activities

Apply customer service, coordination, and problem-solving strengths while managing Home Depot orders through successful completion.

📌 Service Desk Customer Order Associate (Brooks)
🏢 The Home Depot Canada
📍 Brooks